Your first campaign,
one clear step at a time.
Build the foundation, create the work and move it through review.
The complete workspace guide
What would you like to do?
Create your first Marketing Workspace
Give each business or client a dedicated home for content, knowledge and conversations.
Find tools and navigate the workspace
Use desktop navigation, mobile menus and the overview without losing your place.
Create a content-calendar post
Plan a post manually with its creative brief, channel and publishing time.
Edit a post and its creative brief
Update the words and instructions your team uses to produce content.
Upload creative assets to a post
Attach the actual images or videos your team will review and publish.
Inspect attached images, videos and timed feedback
Check the creative itself rather than reviewing only the caption.
Import an existing content calendar
Bring a prepared plan into Showwork and correct ambiguous entries before saving.
Find posts by date, platform or workflow stage
Focus the calendar on the work you need to do next.
Preview content as a social feed
Check how your planned posts read together before publishing.
Add custom details to a content plan
Keep production information that does not fit the standard brief fields.
Delete a post or reset a content calendar
Understand the difference between removing one post and clearing the plan.
Give internal feedback and approve for client review
Keep unfinished work private until an authorized reviewer clears it.
Get client approval or respond to revisions
Share work after internal approval and follow the client decision.
Return a post to internal review
Bring work back into the private team workflow when it needs another check.
Upload business documents
Give content generation and customer replies a factual foundation.
Add a website to Business Knowledge
Read key public business pages without manually copying their content.
Set your Brand Personality
Tell AI what the brand represents, how it speaks and how people should feel.
Keep knowledge accurate and remove outdated sources
Maintain one reliable source library as your business changes.
Generate a content batch with AI Studio
Turn a clear brief and business knowledge into editable draft content.
Review, edit and confirm AI drafts
Make generated content accurate and useful before moving it into the team workflow.
Answer AI clarification questions
Supply important missing facts instead of asking AI to invent them.
Start a research question
Find sourced opportunities relevant to your business and audience.
Review research evidence and control what AI uses
Keep useful findings and exclude irrelevant or incorrect research.
Turn a research finding into a content brief
Carry evidence and a practical angle into AI Studio.
Connect Instagram and select the correct account
Authorize the Facebook Page and linked professional Instagram account for this workspace.
Connect or reconnect TikTok
Authorize your TikTok account and review the access it actually grants.
Connect Facebook, LinkedIn, X or WhatsApp
Add the channels your workspace needs without confusing publishing with messaging.
Check access, reconnect or disconnect a channel
Understand why a connected account may not support every action.
Turn automatic publishing on or off
Choose whether new client approvals should enter the publishing queue.
Schedule or publish an approved post
Check the final requirements and use the available publishing controls.
Authorize a TikTok post for publishing
Set visibility and consent for each TikTok post.
Understand Approved, Scheduled, Published and Failed
Separate review decisions from actual social-platform delivery.
Find a conversation and send a reply
Use one inbox for supported connected messaging channels.
Set up AI replies and use reply suggestions
Apply your business knowledge and brand voice to customer conversations.
Take over a conversation or resume AI
Move a sensitive or high-intent conversation to a person without a banner covering the chat.
Unlock encrypted X messages
Keep X Chat access separate from your normal conversation list.
Troubleshoot missing messages or unavailable replies
Check the actual connection, permissions and provider reply rules.
Add and qualify a lead
Keep contact details and follow-up context in a clear relationship pipeline.
Filter leads and track the pipeline
Focus on the contacts that need your attention.
Import or export leads as CSV
Bring contacts into the workspace or download a filtered list.
View analytics for selected platforms
Combine two or more platforms without including channels you did not select.
Refresh a report or sync social data
Understand the difference between loading saved metrics and requesting a new provider sync.
Understand missing metrics and analytics access
Know why a value shows a dash instead of a number.
Use AI reporting recommendations
Move from performance evidence to a deliberate content experiment.
Read lead opportunities and production summaries
Distinguish social performance, the CRM pipeline and workspace planning health.
Invite a teammate and choose their role
Grant the right access before someone joins the workspace.
Grant internal review or customize feature access
Control who can approve content, reply to messages or manage tools.
Resend invitations, remove access and inspect activity
Keep workspace membership current without deleting someone’s Showwork account.
Share the private client portal
Let a client review approved internal work without exposing the production workspace.
Copy or change the client portal password
Manage the credential used to unlock this workspace’s client view.
Choose whether the client can read the inbox
Control conversation visibility in the private client portal.
Rename, manage or delete a workspace
Use workspace settings deliberately and understand protected owner actions.
Only the tools your role and plan allow will appear in your workspace. A connected social account may still need separate publishing, analytics or messaging permissions.